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FAQ

What is Impact Fee?

The Impact Fee (1%) is collected to support local non-profit organizations dedicated to providing resources to D.C. families in need.

Where is the hotel located?

We’re located at 1001 14th Street NW Washington, D.C. 20005

What time is check in?

Check in is at 4pm

What time is check out?

Check out is at 11am

Can I request late check out or early check in?

Early check in is based upon availability. If room is available we would be happy to accommodate an early check in. Check in before 12pm will incur a charge

Standard check out time is at 11am. Late check out will incur a charge of $25 per hour upto 4PM. Late checkout after 4PM will incur a full day charge.

Are housekeeping services available?

Housekeeping service is by request only at this time. Please contact front desk by 1pm to have your room serviced. Housekeeper will not service room if not requested.

Are pets allowed?

Unfortunately, we do not allow pets.

What is your cancellation/deposit policy?

Our cancellation policy varies depending on special offers or packages selected at time of booking. Please check your rate or package description or give us a call at 866-407-1764.

Do you have on-site parking?

We currently offer valet parking service for $59/night. All oversize vehicles—including buses, campers, RV’s and cars with trailers—can arrange for alternative parking options available at Union Station. Please contact us prior to your arrival should you have any questions regarding parking.

Do you offer in-room dining?

Yes, we offer a full room service menu from our on-site restaurant, Via Sophia. Room service is available from 7 am to 10 pm.

Do you have ADA rooms?

Yes, we do offer ADA rooms.

What amenities do you offer?

• Gig-Speed Wifi
• Pure HD channels
• 24 hour fitness center
• Pressreader
• Roomcast
• Complimentary shoe shine service
• Unlimited local and long-distance phone calls

What landmarks or attractions are you close to?

• Franklin School- Planet Word Museum (0.2 mi)
• White House (0.7 mi)
• Washington Monument (1.5 mi)
• National Mall (0.8 mi)
• Smithsonian Museum of Natural History (1 mi)

What is the nearest airport?

Reagan National Airport (DCA) (3.7 mi)
Washington Dulles International Airport (27 mi)